Shipping policy

We offer FREE shipping nationwide!

Please allow up to 48 hours for your order to be processed.

Once your order has been processed, the estimated shipping times are below;

Delivery times: Our usual shipping times are 7-15 days nation wide.

If you live in a rural area, please allow up to 2 extra working days for delivery.

During the holiday season, please allow up to 7 extra business days for dispatch, shipping and transit times. We are working as hard as we can to get your order out to you as quickly as possible. We thank you for your patience and support during this time and wish all of our customers safe and happy holidays. If you have any questions regarding your order, please email us at hellofloralabs@gmail.com

Please make sure the shipping address you enter at checkout is correct. If the address you enter is incorrect or not a valid address, it is likely that your order will be returned to us. If this is the case then you are responsible for covering the cost of any resend fees.

In the event that your package is lost by our Couriers, we will provide you with a full refund.

If your order exceeds 20 days since purchase and you still have not received it, please email us at hellofloralabs@gmail.com.